Effective Date: 1-1-2025

Welcome to SCENT SUPPLY! These Terms of Service (“Terms”) govern your use of our website, www.scentsupply.com (the “Site”), and the purchase of our products. By accessing the Site and making a purchase, you agree to comply with these Terms.

1. General Information

The Site is owned and operated by SCENT SUPPLY LLC (“Company,” “we,” “us,” “our”). We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of the latest version of these Terms.

2. Eligibility

To use our Site and make purchases, you must:

• Be at least 18 years old or have permission from a legal guardian.

• Provide accurate and current information.

• Not use our products for illegal or unauthorized purposes.

3. Product Information & Orders

3.1 Product Availability

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

3.2 Pricing & Payment

• Prices are listed in USD and may change without notice.

• We accept major credit/debit cards and other payment methods as displayed at checkout.

• Orders will not be processed until full payment is received.

3.3 Order Cancellation

Once an order is placed, we begin processing it immediately. As a result, cancellations or modifications may not be possible. Please contact us at support@scentsupply.com for assistance.

4. Shipping & Delivery

• We currently ship within the U.S. (International shipping may be added in the future).

• Shipping times are estimates and not guaranteed.

• We are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.

5. Returns & Refunds

Due to the nature of our products, we generally do not accept returns. However, if your item arrives damaged or defective, please contact us at support@scentsupply.com within 48 hours of delivery, and we will work to resolve the issue.

6. Intellectual Property

All content on the Site, including text, images, logos, and product designs, is the exclusive property of SCENT SUPPLY LLC and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without written permission from us.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

• Our candles should be used responsibly—never leave a burning candle unattended, and follow all safety instructions provided.

• In no event shall our liability exceed the purchase price of the product.

8. Privacy Policy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data. By using our Site, you agree to our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

10. Contact Information

If you have any questions about these Terms, please contact us at:

📧 support@scentsupply.com