Frequently Asked Questions
Yes, we provide free standard shipping on all orders over $300. For orders under $300, a small shipping fee applies, which will be shown at checkout.
If you're not completely satisfied with your purchase, you can return it within 14 days of purchase for a full refund. Please ensure the item is unused and in its original packaging.
Yes! Buying in sets of 6 saves you significantly per candle.
Not yet, but we’re working on a subscription option for candle lovers who want regular deliveries at a discount. Stay tuned!
Orders typically ship within 2-3 business days and arrive within 5-7 business days. Expedited shipping options are available at checkout.
Our candles are crafted from a high-quality, clean-burning coconut apricot wax blend with premium all natural fragrance oils for a luxurious scent throw. Our wicks are lead free and 100% cotton. Our candles are non-toxic, dye-free, sulphate-free, sls-free, sles-free, GMO-free, lead-free, vegan, never animal tested, phthalate-free, paraben-free, dye-free, free of synthetics, bleach-free, and skin-safe.
Yes! Our candles are free from parabens, phthalates, and harmful additives.
Each candle burns for approximately 50-60 hours when used properly.
If your candle arrives broken or defective, email us at support@scentsupply.com within 48 hours of delivery, and we’ll make it right.
Due to the nature of our products, we do not accept returns on used candles. However, if you’re unhappy with your purchase, contact us—we want to ensure you love your candles!