Candle Care

A little care goes a long way. Follow these steps for a clean, even burn and the most hours from every refill.

Before you light

• Set your vessel on a level, heat-resistant surface, away from drafts, curtains, pets and children.
• Only burn a refill inside its matching-size SCENT SUPPLY vessel. Never light a refill on its own or inside its shipping packaging.
• Trim the wicks to about 1/4 inch (6 mm) before every burn.

The first burn

• Let the wax melt all the way to the edge before you put it out. This usually takes 1 to 3 hours, depending on size, and keeps the refill from tunneling.

Every burn

• Burn for no more than 4 hours at a time.
• Never leave a burning candle unattended.
• Keep the wicks centered and the melted wax clear of trimmings and debris.
• If a flame gets too tall, smokes or flickers, put it out, let it cool, trim the wicks and relight.
• Use a snuffer or wick dipper for less smoke.

When it’s time to refill

• Let the wax and stone vessel cool completely before touching them—at least 2 hours, and longer if either still feels warm.
• When the refill is finished, use a paper towel to gently pop out the remaining wick plate. Never touch it while hot or force it out with a sharp tool.
• Wipe away any loose residue with a soft, dry cloth, then drop in a fresh refill in the matching size. No melting or pouring needed.

Caring for your vessel

• Wipe your hand-cast stone vessel with a soft, dry or slightly damp cloth.
• Don’t put it in the dishwasher or soak it in water.
• Wipe up any wax or oil spills promptly.

Questions? Get in touch.